Personeel.com

Lead CX & Digital Transformation Consultant

Amsterdam13 days ago

In English
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About the job

SQLI is looking for a Lead CX & Digital Transformation Consultant to drive customer experience and digital transformation initiatives. In this role, you will assess organizational maturity, define strategic visions, and lead end-to-end transformation engagements.

What you will do

  • Assess digital, customer experience, and organizational maturity
  • Analyze business challenges, customer needs, and market opportunities
  • Define transformation visions, strategic objectives, and operating models
  • Lead Customer Experience transformation initiatives from research to future-state experiences
  • Facilitate product discovery and bridge business, customer, and technology needs
  • Lead consulting engagements end-to-end, managing teams, budgets, and risks

What you bring

  • Master's degree in business, engineering, design, marketing, digital, or related field
  • 8+ years of experience in consulting, digital transformation, customer experience, or product strategy
  • Proven experience leading complex transformation programmes
  • Track record in business development, proposals, or client account growth
  • Experience in international and multidisciplinary environments
  • Fluent in English

Nice to have

  • Fluent in Dutch or French
  • German is an additional asset

What you get

  • Competitive salary and bonus scheme
  • Company car with charging card or NS Business Card
  • 25 days annual leave plus 5 additional SQLI days
  • Flexible benefits plan
  • Pension plan
  • Laptop, phone, and subscription

About SQLI

SQLI is a digital experience agency.

Summary by Personeel.com. The full job description and the application form are on SQLI's website (jobs.smartrecruiters.com); Apply takes you straight there.

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