Technical Support specialist

Maassluis14 days ago

€ 4.200 – € 5.500 per maandHybridIn English

About the job

Lely is looking for a Technical Support Specialist to join their team in Maassluis. You will monitor the health and performance of the Lely Hub platform and resolve complex operational incidents.

What you will do

Monitor health, performance, and availability of the Lely Hub platform and central technician tooling
Resolve complex operational incidents and support second and third-line investigations
Coordinate releases, rollouts, and operational readiness activities
Improve monitoring, observability, security, and access management capabilities
Collaborate with Product Development teams and operational stakeholders to translate field feedback into improvements
Maintain documentation, operational procedures, and knowledge materials, and support training

What you bring

Bachelor's level working and thinking capability with technical or IT background
At least 3 years of experience in IT operations, application support, or similar technical environment
Experience with monitoring solutions and second and third-line operational support
Ability to understand system internal state through external outputs for proactive troubleshooting
Experience documenting procedures and sharing knowledge
Residence in the Netherlands with valid work permit

What you get

International working environment with opportunities for initiative and entrepreneurship
Up to 8 weeks of vacation per year and good pension scheme
Option to participate in preventive medical examination
Growth opportunities through Lely Academy training courses
Access to sports facilities including gym, padel courts, basketball and volleyball courts
Hybrid work policy with at least three days per week on Campus and flexible hours

About Lely

Lely is an employer in Maassluis.

Summary by Personeel.com. The full job description and the application form are on Lely's website (jobs.smartrecruiters.com); Apply takes you straight there.

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