IT Front Office Coordinator

Petten22 days ago

In English

Salary indication

This job does not state a salary. Receptionist jobs in the Netherlands that do state one usually offer between €2,800 and €3,000 gross per month (median €2,900), converted to a full-time job. That is based on 7 jobs on Personeel.com.

An indication, not an offer from this employer: ask about the salary when you apply.

Receptionist salary in the Netherlands

About the job

Netcompany is looking for an IT Front Office Coordinator to join their team in Petten. In this role, you will manage technical support operations, coordinate a team, and ensure smooth IT service delivery. You will work in a modern environment with a focus on troubleshooting, network management, and inventory control.

What you will do

Manage 1st and 2nd level troubleshooting and problem solving
Manage tickets under contractual SLA
Manage the escalation process
Coordinate a team
Organize logistics and stock
Perform network patch and device management

What you bring

Minimum 4 years of experience in a similar IT support role with IT/Informatics educational background or degree
Hands-on experience in remote troubleshooting, configuration, and repair for laptops, desktops, mobile devices, printers, and peripherals across Windows, macOS, and Linux
Experience with installation, testing, and troubleshooting of network infrastructure including routers, switches, firewalls, Wi-Fi, and physical cabling
Experience with end-to-end inventory management, onboarding/offboarding equipment deployment, stock orders, Blancco machine declassification, and shipping
Experience with logging, managing, and resolving 2nd/3rd level incidents via ServiceNow within strict SLA guidelines
Knowledge of local daily task planning, ticket queue management, workload redistribution, SLA compliance monitoring, and reporting

Nice to have

French or additional European languages

What you get

Opportunity to work in a modern environment
Competitive compensation & benefits package
Hospitalization plan
Continuous learning opportunities using modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
Personalized development plan for targeted career growth

Summary by Personeel.com. The full job description and the application form are on Netcompany's website (jobs.smartrecruiters.com); Apply takes you straight there.

More jobs at Netcompany

All 10 jobs at Netcompany