Department Manager 38h

Rotterdam4 days ago

38 hoursIn English

About the job

H&M Group is looking for a Department Manager to lead the team in Rotterdam. In this role, you will drive sales, inspire colleagues, and ensure a high standard of customer service. You will be part of a dynamic and fashion-forward environment.

What you will do

Deliver high-level customer service with styling advice and product knowledge
Analyze sales data and collaborate with the Store Manager to maximize department performance
Lead and motivate a team of Sales Advisors to achieve service and presentation standards
Support recruitment, onboarding, and training for new team members
Identify and nurture future talent, contributing to development plans
Oversee daily store operations and step in for the Store Manager when required

What you bring

Previous retail experience, preferably in a fashion environment
Customer-focused with a genuine interest in engaging with customers
Product passion and enthusiasm for sharing it
Eager to learn and open to feedback
Excellent communication skills
Comfortable working varied hours including evenings, weekends, and holidays

Nice to have

Proven ability to organize and motivate teams in fast-paced environments
Understanding of key retail KPIs and how to use them to drive performance

What you get

20% staff discount across all H&M Group brands
H&M Incentive Program (HIP)
25 days of annual leave
Employee Assistance Program
Corporate Benefits
Company pension scheme and travel allowance

About H&M Group

H&M Group is a global fashion retailer known for its commitment to sustainability and providing fashion for everyone.

Summary by Personeel.com. The full job description and the application form are on H&M Group's website (jobs.smartrecruiters.com); Apply takes you straight there.

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