Technical Account Manager — EMEA
Full-timeRemote
About the job
Aisle is looking for a Technical Account Manager to own the post-sales experience for enterprise customers across EMEA. You will lead technical onboarding, drive adoption, and build the post-sales function from the ground up. This is a fully remote role.
What you will do
- Own technical onboarding and integration of enterprise accounts
- Manage adoption, escalation, and renewal processes
- Build post-sales function and create playbooks and runbooks
- Run business reviews with senior customer stakeholders
What you bring
- 5+ years in technical account management or similar with large enterprise customers
- Experience with complex technical implementations in enterprise environments
- Hands-on technical depth in cloud platforms, CI/CD, APIs, containers, Kubernetes, identity and access, log and issue diagnosis
- Track record of building processes from scratch
- Credible with senior stakeholders up to CISO level
- Fluent with AI tools and quick to adopt new ones
Nice to have
- Cybersecurity experience in AppSec, vulnerability management, or cloud security
- Experience as first or early post-sales hire at a startup pre- or early post-Series A
- Exposure to enterprise security review, procurement, SOC 2 / ISO evidence handling, and data-processing questions
Summary by Personeel.com. The full job description and the application form are on Aisle's website (jobs.ashbyhq.com); Apply takes you straight there.