Customer Success Manager
ContractHybridIn English
Salary indication
This job does not state a salary. Customer service jobs in the Netherlands that do state one usually offer between €2,900 and €3,400 gross per month (median €3,100), converted to a full-time job. That is based on 42 jobs on Personeel.com.
An indication, not an offer from this employer: ask about the salary when you apply.
Customer service salary in the NetherlandsAbout the job
NeoDay B.V. is looking for a Customer Success Manager to own a portfolio of international brands. You will define success goals, deliver campaign results, and lead strategic conversations. This is a hybrid role based in Tilburg.
What you will do
- Own a portfolio of international brands as main partner
- Define success goals and create client success plans
- Deliver campaign results and impact snapshots
- Lead quarterly business reviews and strategic conversations
- Drive program adoption and account growth
- Map stakeholders and build relationships across client teams
What you bring
- 4–7 years in Customer Success, Account Management or CRM/Loyalty Marketing
- Experience at a SaaS or martech company working with retail or consumer brands
- Fluent in written and spoken English
- Comfortable with data dashboards and metrics
- Confident in front of C-level executives
- Commercial instinct to spot growth opportunities
Nice to have
- Dutch language skills
What you get
- Competitive base salary plus OTE component
- 25 vacation days per full-time contract
- Laptop and phone subscription compensation
- Travel allowance or NS card
- International role with leading brands
- Great colleagues and team events
Summary by Personeel.com. The full job description and the application form are on NeoDay B.V.'s website (neoday.recruitee.com); Apply takes you straight there.