Customer Care Representative – German Speaking

Amsterdam30+ dagen geleden

Engelstalig

Over de functie

Join Lucid Motors in Amsterdam as a Customer Care Representative supporting German-speaking customers. You'll be the primary point of contact for inquiries about luxury electric vehicles, delivering premium service across multiple channels.

Wat ga je doen

Handle customer inquiries by phone, email, chat, and in person
Provide guidance on vehicle features, charging, software updates, and service
Resolve issues with a luxury-brand tone
Schedule and manage service appointments
Track service cases and follow up proactively
Capture customer feedback and escalate recurring issues

Wat je meebrengt

Experience in customer service, automotive, EV, luxury retail, or tech
Strong communication skills in German and English
Ability to handle complex inquiries with patience and empathy
Comfortable with CRM systems and digital tools
Passion for sustainability and premium customer experiences

Mooi meegenomen

French language skills

Wat je krijgt

Medical, dental, and vision insurance
Life and disability coverage
Paid time off, holidays, and sick leave
401(k) retirement plan
Equity program eligibility
Discretionary annual cash incentive program

Over Lucid Motors

Lucid Motors is a luxury electric vehicle manufacturer focused on sustainable mobility and premium customer experiences.

Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Lucid Motors (lucidmotors.com); met Solliciteer ga je er direct heen.

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