Director of Customer Success (Strategic Accounts)

Amsterdam30+ dagen geleden

Full-timeHybrideEngelstalig

Over de functie

Datasnipper is a fast-growing, profitable unicorn scale-up in the Netherlands. In this role, you will lead a team of six Senior Customer Success Managers and own the strategic direction of key global relationships with top audit firms.

Wat ga je doen

Lead and develop a team of 6 Senior Customer Success Managers
Own strategic direction of key customer global relationships with top audit firms
Build and maintain executive-level relationships at C-suite and partner level
Set CS methodology direction for the strategic segment and shape operating model
Define and monitor adoption, retention and growth metrics across accounts
Partner with Product and GTM teams to influence roadmap and positioning

Wat je meebrengt

8+ years in Customer Success, Account Management, or adjacent B2B SaaS role
At least 5 years in a people leadership capacity
Proven track record managing complex, high-value enterprise accounts
Strong executive presence with ability to build relationships at C-suite level
Demonstrated ability to shape CS strategy, methodology, and operating models
Experience working across global, distributed teams

Mooi meegenomen

Experience in audit, finance, or accounting technology

Wat je krijgt

Equity (Stock Appreciation Rights)
Pension plan with 6% contribution on top of base salary
28 vacation days per year (full-time)
Hybrid work model with at least 3 days onsite in Amsterdam office
Daily freshly prepared lunches by in-house chef

Over Datasnipper

Datasnipper is a fast-growing, profitable unicorn scale-up based in the Netherlands.

Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Datasnipper (jobs.ashbyhq.com); met Solliciteer ga je er direct heen.

Meer vacatures bij Datasnipper

Alle 26 vacatures bij Datasnipper