Senior Technical Customer Success Manager
Full-timeEngelstalig
Over de functie
Sentry is seeking a Senior Technical Customer Success Manager to join their team in Amsterdam. In this role, you will help customers maximize the value of the Sentry platform by guiding them through onboarding, adoption, and retention. You will act as a strategic advisor and collaborate with internal teams to drive customer success.
Wat ga je doen
- Become a Sentry product expert and support customers in achieving their goals
- Drive customer success through onboarding, adoption, value realization, and retention
- Collaborate with stakeholders to define business and technical objectives
- Act as a strategic advisor to assigned customers
- Partner with sales to identify expansions and new opportunities
- Advocate for customers internally and communicate their needs
Wat je meebrengt
- Strong technical background
- BA/BS in CS or Computer Engineering or equivalent experience
- 5+ years in Customer Success, Account Management, or similar customer-facing role
- Industry experience with DevOps, application monitoring, or cloud-native platforms
- Experience with complex, multi-divisional, multi-geographical customers
- Strong executive presence and communication abilities
Mooi meegenomen
- Past experience as a developer or devops
- Extensive knowledge in application monitoring, logs, metrics, traces
Wat je krijgt
- One year fixed contract with potential for conversion
Over Sentry
Sentry is a company that provides application monitoring and error tracking solutions.
Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Sentry (jobs.ashbyhq.com); met Solliciteer ga je er direct heen.