Customer Success Manager Music & Sports
ContractEngelstalig
Over de functie
CM.com is looking for a Customer Success Manager for its Music & Sports sector in Breda. You will help clients get the most out of the Ticketing platform and Mobile Marketing Cloud, combining onboarding, data analysis, and strategic marketing support.
Wat ga je doen
- Onboard customers with workshops and guidance on the Ticketing platform
- Develop tailored marketing strategies using the Mobile Marketing Cloud
- Analyze customer data and usage patterns to optimize campaigns
- Monitor product innovations and market trends
- Collaborate with sales, marketing, and product teams
- Experiment with AI tools and share learnings
Wat je meebrengt
- Several years of experience in ticketing, data-driven marketing, CRM, or similar role
- Strong expertise in marketing technologies, automation platforms, and analytics tools
- Strategic mindset, commercial acumen, and excellent communication skills in Dutch and English
- Curious about AI and actively experimenting with new models and products
Wat je krijgt
- 3-day Global Onboarding program in Breda
- Daily healthy lunches and snacks
- Shuttle mobility card, commuting allowance, and Lease-a-bike options
- Sales Incentive Plan with bonuses
- Solid pension plan
- 25 vacation days with option to purchase 10 additional days
Over CM.com
CM.com is a technology company that provides customer engagement and commerce solutions.
Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van CM.com (jobs.cm.com); met Solliciteer ga je er direct heen.
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