Customer Success Manager Music & Sports

Breda13 days ago

ContractIn English

About the job

CM.com is looking for a Customer Success Manager for its Music & Sports sector in Breda. You will help clients get the most out of the Ticketing platform and Mobile Marketing Cloud, combining onboarding, data analysis, and strategic marketing support.

What you will do

Onboard customers with workshops and guidance on the Ticketing platform
Develop tailored marketing strategies using the Mobile Marketing Cloud
Analyze customer data and usage patterns to optimize campaigns
Monitor product innovations and market trends
Collaborate with sales, marketing, and product teams
Experiment with AI tools and share learnings

What you bring

Several years of experience in ticketing, data-driven marketing, CRM, or similar role
Strong expertise in marketing technologies, automation platforms, and analytics tools
Strategic mindset, commercial acumen, and excellent communication skills in Dutch and English
Curious about AI and actively experimenting with new models and products

What you get

3-day Global Onboarding program in Breda
Daily healthy lunches and snacks
Shuttle mobility card, commuting allowance, and Lease-a-bike options
Sales Incentive Plan with bonuses
Solid pension plan
25 vacation days with option to purchase 10 additional days

About CM.com

CM.com is a technology company that provides customer engagement and commerce solutions.

Summary by Personeel.com. The full job description and the application form are on CM.com's website (jobs.cm.com); Apply takes you straight there.

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