Customer Support Officer

Echt7 dagen geleden

€ 2.560 - € 3.349 per maand40 uurEngelstalig

Over de functie

As a Customer Support Officer at Arvato in Echt, you will monitor outgoing customer orders and ensure timely delivery according to service level agreements. You track transport exceptions, resolve operational issues, and analyze data to improve processes. This role is ideal for someone with strong analytical skills and a customer-focused mindset.

Wat ga je doen

Monitor outgoing customer orders and ensure timely delivery per SLAs
Track transport exceptions and resolve operational issues
Analyze operational data and monitor KPIs
Identify discrepancies between incoming and outgoing orders
Support continuous process improvements

Wat je meebrengt

MBO vocational level or HBO starter with at least one year relevant experience
Excellent command of English
Experience with Microsoft Excel
Strong analytical and process-oriented skills
Customer-focused, proactive, and strong communicator
Collaborative team player

Mooi meegenomen

Dutch language skills
Experience with ERP or WMS systems

Wat je krijgt

8% holiday allowance
25 vacation days based on 40-hour week
Additional time-off options
Company laptop and phone
Attractive pension scheme

Over Bertelsmann-Jobs

Arvato is a global service partner specializing in supply chain and customer solutions.

Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Bertelsmann-Jobs (jobs.smartrecruiters.com); met Solliciteer ga je er direct heen.

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