Client Operations Manager
Full-timeHybrid
About the job
Contentoo is looking for a Client Operations Manager to join their team in Amsterdam. In this role, you will ensure smooth daily operations for enterprise clients, manage workflows and deliverables, and help drive client expansion.
What you will do
- Keep day-to-day operations running for enterprise clients
- Track workflows, timelines, and deliverables
- Help onboard new clients and support their expansion
- Spot process issues and flag them to the lead
- Roll out new or improved workflows for enterprise clients
- Write clear SOPs and manage CS tools
What you bring
- Fluent in English
- 3 to 4 years of experience in operations and project management
- Experience designing and implementing workflows from scratch
- Strong analytical skills and confidence with data
- Strong organisational skills and attention to detail
- Comfortable managing priorities across multiple stakeholders
Nice to have
- Experience in marketing, SaaS, or agency environments
- Uses AI in daily life and enthusiastic about experimenting with it
What you get
- 1-1 Client Success coaching
- Content knowledge classes
- CSM career development framework
- Hybrid or remote-friendly working
- 25 paid holidays
- Monthly Alleo budget
About Contentoo
Contentoo is a company that connects businesses with freelance content creators.
Summary by Personeel.com. The full job description and the application form are on Contentoo's website (jobs.ashbyhq.com); Apply takes you straight there.