Customer Success Manager Benelux (f/m/d)
Full-timeHybridIn English
About the job
Trusted Shops SE is looking for a Customer Success Manager to manage a portfolio of clients in the Benelux region. You will drive performance improvements and act as the main point of contact, providing expert guidance and identifying growth opportunities.
What you will do
- Manage a portfolio of customers and drive performance improvements
- Serve as main point of contact and provide expert guidance
- Identify growth opportunities and position technologies to meet client goals
- Act as customer advocate and share insights with product team
What you bring
- Proven expertise in customer communication and account management
- Strong B2B background, ideally with Key Account experience
- Deep understanding of SaaS and e-commerce challenges
- Skilled at managing stakeholders and collaborating across teams
- Organized, hands-on, and proficient with CRM tools like Salesforce
- Native-level Dutch (C2) and advanced English (C1)
What you get
- Hybrid work with 3 fixed office days per week
- Workation within EU, Iceland, Liechtenstein or Norway
- Contract with a trusted European brand
- 25 vacation days
- Buddy program
- Individual training opportunities
About Trusted Shops SE (DE)
Trusted Shops SE is a European brand known for its trust infrastructure in e-commerce.
Summary by Personeel.com. The full job description and the application form are on Trusted Shops SE (DE)'s website (trustedshops.recruitee.com); Apply takes you straight there.