ServiceNow Business Consultant

Amsterdam4 days ago

In English

Salary indication

This job does not state a salary. Consultant jobs in Amsterdam that do state one usually offer €5,800 gross per month, converted to a full-time job. That is based on 10 jobs on Personeel.com.

An indication, not an offer from this employer: ask about the salary when you apply.

Consultant salary in Amsterdam

About the job

Devoteam is looking for a ServiceNow Business Consultant to join their team in Amsterdam. In this role, you will lead client workshops and translate business needs into technical solutions. You will advise clients on best practices and provide end-to-end support.

What you will do

Lead client workshops to understand business needs and co-design solutions
Translate functional requirements into epics, user stories, and configurations
Advise clients on ServiceNow capabilities and best practices
Provide end-to-end training and support to users and stakeholders
Create and maintain documentation of processes and workflows
Identify risks, dependencies, and improvement opportunities

What you bring

3+ years of experience in ServiceNow configuration and functional consulting
Strong understanding of ServiceNow platform capabilities and enterprise workflows
Fluent in Dutch and English
Ability to convert complex functional needs into technical specifications
Experience with Agile/Scrum and product backlog management
Strong documentation, analytical, and problem-solving skills

Nice to have

ServiceNow certifications (e.g. CSA, CIS, or CAD)
Experience leading workshops and end-user training sessions
Experience in greenfield implementations
Background in process governance and continuous improvement
Experience with AI on the ServiceNow platform (e.g. Now Assist, Control Tower)

What you get

Dedicated AI training and modern tools
Culture where making mistakes is allowed
Encouragement to continuously innovate and grow
Community that helps you get the best out of yourself

Summary by Personeel.com. The full job description and the application form are on Devoteam's website (jobs.smartrecruiters.com); Apply takes you straight there.

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