Strategic Key Account Manager
€85,000 – €105,000 per yearFull-time40 hoursHybrid
About the job
ThreatFabric is looking for a Strategic Key Account Manager to manage relationships and growth for strategic financial institution customers in Amsterdam. In this role, you own the end-to-end renewal and upsell process, including account planning and contract negotiations.
What you will do
- Manage relationships and growth for strategic financial institution customers
- Own end-to-end renewal and upsell process including account planning and contract negotiations
- Build value measurement framework and ROI cases for clients
- Monitor renewals, identify risks, and execute retention strategies
- Identify and develop expansion opportunities across products and business lines
- Conduct executive business reviews and collaborate with internal teams
What you bring
- Proven experience in Customer Success or Strategic Account Management
- Experience managing high-value enterprise customers
- Experience with MEDDICC or similar sales methodology
- Demonstrated responsibility for customer retention and account growth
- Experience with enterprise software or SaaS solutions
- Fluency in English and willingness to travel internationally
Nice to have
- Experience with banks or financial institutions
- Experience in fraud prevention or cybersecurity
- Familiarity with behavioral biometrics or fraud monitoring platforms
- Knowledge of evolving fraud patterns
- Experience with solutions like NICE Actimize or Feedzai
- Bachelor's degree in Business, Technology, or Finance
What you get
- 12-month contract with possibility of permanent position
- Commission scheme on renewals and upsells
- 25 holidays per year
- 8% holiday allowance
- Pension scheme
- Annual personal Growth and Development budget
Summary by Personeel.com. The full job description and the application form are on Parent Ltd.'s website (threatfabric.jobs.personio.com); Apply takes you straight there.