Deskside Technician – End User Computing (m/w/d)
In English
About the job
EVERIENCE is looking for a Deskside Technician to join their team in Venlo. In this role, you provide onsite technical support and resolve incidents with end-user computing equipment. You perform proactive troubleshooting and handle installations, upgrades, and repairs for a range of devices.
What you will do
- Provide onsite technical support to users
- Resolve incidents with end-user computing equipment
- Perform reactive troubleshooting to prevent future issues
- Install, upgrade, and repair desktops, laptops, monitors, and peripherals
- Support mobile devices and VIP equipment
- Track and report customer calls using problem management database
What you bring
- 3 to 5 years of related work experience
- Knowledge of imaging tools like Ghost and MDT
- Knowledge of data backup and recovery tools like USMT
- Experience installing, upgrading, and migrating to Windows 7/10
- Experience deploying Windows 7/10 in large enterprises
- Fluent in Dutch and English
Summary by Personeel.com. The full job description and the application form are on EVERIENCE's website (jobs.smartrecruiters.com); Apply takes you straight there.
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