Client Relationship Manager

About the job

At Get E, you guide clients from their first day, helping them succeed with your expertise. You build real relationships and proactively address their needs to maximize value.

What you will do

• Guide clients from day one
• Understand each client's business and set them up accordingly
• Run regular check-ins with clients
• Spot and address client issues proactively
• Handle complaints and disputes for clients
• Look for opportunities to increase value in client relationships

What you bring

• 5+ years in client services, customer success, account management, or client-facing operations
• Builds real relationships with clients
• Curious about how clients' businesses work
• Strong written and verbal communication
• Commercially minded
• Based in the Netherlands

Nice to have

• Experience in travel, mobility, or service industry
• Experience in aviation, travel, or mobility industry
• Dutch or other European languages
• Experience with preparing and holding MBRs or QBRs

What you get

• 2.5% pension contribution
• 25 vacation days per year plus 8% holiday allowance
• Use company transfers twice a year
• Employee discounts on hotel stays
• NS Business Card or travel expenses covered
• Bike lease option for private use

Summary by Personeel.com. The full job description and the application form are on Get E's website (get-e.jobs.personio.com); Apply takes you straight there.

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