Service Manager [26139]

Noordwijk14 days ago

In English

About the job

Sopra Steria is looking for a Service Manager to lead and coordinate their service team in Noordwijk. You will act as the primary interface between the team, customer, and contracts manager, ensuring timely reporting and monitoring performance.

What you will do

Lead and coordinate the service team
Act as primary interface between team, customer, and contracts manager
Ensure timely and accurate service reporting
Monitor service performance and KPIs
Plan, prioritize, assign, and monitor team tasks
Drive continuous improvement initiatives

What you bring

Bachelor's degree in Business Administration, Engineering, Science, or related field
Minimum 5 years of experience in project management, service management, or team leadership
Proven experience managing teams and coordinating service delivery
Strong organizational, planning, and prioritization skills
Excellent communication and interpersonal skills
Proactive, flexible, and solution-oriented approach

Nice to have

Experience in international and multicultural environment
Familiarity with service management processes, KPI monitoring, and continuous improvement

What you get

Exciting and dynamic international working environment

About Sopra Steria

Sopra Steria is an international company offering an exciting and dynamic working environment.

Summary by Personeel.com. The full job description and the application form are on Sopra Steria's website (jobs.smartrecruiters.com); Apply takes you straight there.

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