Customer Service Admin Support
ContractHybridIn English
About the job
Olenex Holdings B.V. is looking for a Customer Service Admin Support to join their team in Rotterdam. In this role, you will manage invoicing processes and handle customer requests, acting as a key link between customers, logistics, and internal departments. You will also ensure accurate financial records and support month-end closures.
What you will do
- Manage and process invoicing for Olenex Heavy and third-party locations, including extra costs and re-invoicing
- Handle customer requests related to orders, invoices, credits, and reissues
- Act as a key link between customers, logistics, and internal departments
- Ensure accurate financial records, smooth month-end closures, and reporting quality
- Create Certificates of Origin and NVWA statements
- Collect, organize, analyze, and report data; optimize data quality, workflows, and customer service processes
What you bring
- Solid experience in customer service, administrative, or financial support roles
- Strong attention to detail and accuracy in data, invoicing, and reporting
- Confidence in handling complex customer questions and operational topics independently
- Ability to communicate clearly and professionally with customers and internal stakeholders
- Fluency in English
- Structured, reliable, and solution-oriented working style
Nice to have
- Dutch language skills
What you get
- Enthusiastic colleagues from around the world
- Competitive salary and multiple development options
- 13th-month salary
- 30 days of annual leave
- Pension scheme fully paid by Olenex
- One home office day per week, working-from-home allowance, discounts on health insurance and fitness
Summary by Personeel.com. The full job description and the application form are on Olenex Holdings B.V.'s website (careers-olenex.com); Apply takes you straight there.