IT Service Technician
Salary indication
This job does not state a salary. Technician jobs in the Netherlands that do state one usually offer between €3,500 and €4,300 gross per month (median €3,500), converted to a full-time job. That is based on 26 jobs on Personeel.com.
An indication, not an offer from this employer: ask about the salary when you apply.
Technician salary in the NetherlandsAbout the job
Inspired Thinking Group (ITG) is looking for an IT Service Technician to join their team in Utrecht. In this role, you will provide 1st and 2nd line technical support for both Mac and Windows devices. You will be part of a hybrid working environment, with 2-3 days per week in the office.
What you will do
- Provide 1st and 2nd line technical support via phone, email, and in-person
- Troubleshoot and resolve hardware, software, and application issues
- Support both Mac and Windows devices
- Log all support activities in HaloITSM with clear documentation
- Perform user onboarding and offboarding (account creation, equipment setup)
- Deploy and configure new user equipment (Mac, Windows, mobile)
What you bring
- Proficiency in Mac and Windows operating systems (equal capability required)
- Understanding of M365 suite, Exchange, and Entra ID
- Familiarity with MDM platforms (Kandji/Iru, Intune, NinjaOne)
- Basic networking knowledge (TCP/IP, DNS, VPN)
- Hardware troubleshooting skills (laptops, desktops, peripherals)
- Excellent customer service and communication skills
What you get
- Employee stock ownership
- 27 days of annual leave (including Well-being Day and Volunteer Day)
- Hybrid working model (2-3 days from the office)
- Travel allowance
- Bicycle lease plan with Hellorider after 1 year
- Training, courses, conferences, and books support
About Inspired Thinking Group (ITG)
Inspired Thinking Group (ITG) is a creative and technology company.
Summary by Personeel.com. The full job description and the application form are on Inspired Thinking Group (ITG)'s website (apply.workable.com); Apply takes you straight there.