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Inspired Thinking Group (ITG)

IT Service Technician

Utrecht7 dagen geleden

Full-timeHybrideEngelstalig
Solliciteer

Over de functie

Inspired Thinking Group (ITG) is looking for an IT Service Technician to join their team in Utrecht. In this role, you will provide 1st and 2nd line technical support for both Mac and Windows devices. You will be part of a hybrid working environment, with 2-3 days per week in the office.

Wat ga je doen

  • Provide 1st and 2nd line technical support via phone, email, and in-person
  • Troubleshoot and resolve hardware, software, and application issues
  • Support both Mac and Windows devices
  • Log all support activities in HaloITSM with clear documentation
  • Perform user onboarding and offboarding (account creation, equipment setup)
  • Deploy and configure new user equipment (Mac, Windows, mobile)

Wat je meebrengt

  • Proficiency in Mac and Windows operating systems (equal capability required)
  • Understanding of M365 suite, Exchange, and Entra ID
  • Familiarity with MDM platforms (Kandji/Iru, Intune, NinjaOne)
  • Basic networking knowledge (TCP/IP, DNS, VPN)
  • Hardware troubleshooting skills (laptops, desktops, peripherals)
  • Excellent customer service and communication skills

Wat je krijgt

  • Employee stock ownership
  • 27 days of annual leave (including Well-being Day and Volunteer Day)
  • Hybrid working model (2-3 days from the office)
  • Travel allowance
  • Bicycle lease plan with Hellorider after 1 year
  • Training, courses, conferences, and books support

Over Inspired Thinking Group (ITG)

Inspired Thinking Group (ITG) is a creative and technology company.

Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Inspired Thinking Group (ITG) (apply.workable.com); met Solliciteer ga je er direct heen.

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