Guest Experience Intern
€750 per monthInternship38 hoursIn English
About the job
Join the team at Hotel De L'Europe in Amsterdam as a Guest Experience Intern. You will support Front Office and Guest Relations in delivering five-star service, handling VIPs, and assisting with complaint handling. This is an opportunity to contribute to improving LQA and Forbes scores while working in a dynamic environment.
What you will do
- Support Front Office and Guest Relations in delivering five-star service
- Welcome guests and handle VIPs and amenities
- Assist with complaint handling
- Contribute to improving LQA and Forbes scores
- Support butler and concierge teams
- Assist with sales in the Concept Store
What you bring
- Operational front office experience with high-level guest contact
- Motivated to gain experience and learn
- Willing to work in a dynamic environment
- Attention to detail and precision
- Positive and dynamic team player
- Good communication skills
Nice to have
- Passion for luxury hospitality
- Social skills
- Experience in hospitality industry
What you get
- Internship compensation of €750 gross per month
- 50% discount in F&B outlets of partner hotels
- Varied fresh and healthy meals
- Guidance and coaching
- Development opportunities
- Access to LinkedIn Learning
Summary by Personeel.com. The full job description and the application form are on Hotel De L'Europe B.V.'s website (deleuropeamsterdam.recruitee.com); Apply takes you straight there.
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