Head of Account Management
ContractHybridIn English
About the job
Vesper is looking for a Head of Account Management to lead their global team in Amsterdam. This role involves setting the strategic direction for account management and driving commercial results.
What you will do
- Lead a global team of Account Managers
- Own commercial results of customer base
- Set vision and strategy for Account Management
- Lead cross-functional initiatives to reduce churn
- Lead cross-functional initiatives to capture upsell whitespace
- Coach and develop Account Managers
What you bring
- 5+ years leading Account Management or Customer Success teams in SaaS
- Strong commercial acumen
- Excellent negotiation skills
- Track record of recruiting and developing CSMs and AMs
- Experience leading cross-functional initiatives with Product and Marketing
- Experience leading teams across locations and time zones
Nice to have
- Any other language besides English
What you get
- Fun, young and innovative atmosphere
- Entrepreneurial environment
- Personal responsibility with autonomy and growth potential
- Chance to make a real difference
- Fantastic location in city centre of Amsterdam
- Great hangouts with brilliant people
Summary by Personeel.com. The full job description and the application form are on Vesper's website (jobs.vespertool.com); Apply takes you straight there.