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Zoku

Reservations Coordinator

Amsterdam14 days ago

€2,600 gross per monthContract40 hours
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About the job

Zoku is looking for a Reservations Coordinator to join their team in Amsterdam. In this role, you will handle communication with future residents, convert inquiries into bookings, and manage revenue reports.

What you will do

  • Handle phone and email communication with future residents
  • Convert inquiries into bookings
  • Manage invoices, payments, and revenue reports
  • Build relationships with corporate bookers
  • Guide Reservations interns and collaborate with Sales Managers
  • Upsell stays and boost bookings

What you bring

  • Minimum 1 year experience in hotel reservations, reception, or service role
  • Fluent in English
  • EU resident or valid work permit for the Netherlands
  • Flexible working days and hours
  • Available full-time, 40 hours per week

Nice to have

  • Additional languages like French, German, Dutch
  • Experience with OTAs and PMS systems

What you get

  • Discounts, friends and family rates at Zoku locations
  • Discounted fitness offers
  • Swapfiets or travel allowance for commute over 1 km
  • Regular social events and after-work drinks
  • Volunteering activities during working hours

Summary by Personeel.com. The full job description and the application form are on Zoku's website (livezoku.recruitee.com); Apply takes you straight there.

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