Business Support Specialist - Dutch

Maastricht30+ days ago

Full-time

About the job

Mollie is looking for a Business Support Specialist to join their team in Maastricht. You will handle customer inquiries and help them get the most out of Mollie's products. This role is perfect for someone who enjoys solving problems and improving the customer experience.

What you will do

Handle customer inquiries via live chat, email, and phone
Advise customers on Mollie products to boost their revenue
Provide feedback to internal teams to improve customer experience
Listen to customer feedback and align support efforts

What you bring

Fluent in Dutch and English
Ability to adapt to changing environments
Fast learner who can solve complex problems
Clear communicator who can clarify complex topics

Nice to have

Any other language
Beginner to experienced professional

What you get

Regular feedback and performance reviews
Fair and transparent salary reviews
Opportunities to move into new roles or projects
Hiring from within for career growth

About Mollie

Mollie is a fintech company focused on simplifying online payments for businesses.

Summary by Personeel.com. The full job description and the application form are on Mollie's website (jobs.ashbyhq.com); Apply takes you straight there.

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