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Catawiki

IT Support Intern

Nederland14 days ago

HybridIn English
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About the job

Join Catawiki as an IT Systems & Services (ITSS) Intern and become the first point of contact for technical support in a global, hybrid workplace. You will handle day-to-day IT issues, manage hardware logistics, and support employee onboarding while learning from senior team members. This internship offers a chance to create visible impact in a company known for its culture of connection and growth.

What you will do

  • Serve as first point of contact for technical support, managing and resolving day-to-day IT issues
  • Coordinate with senior team members for complex problem resolution
  • Document solutions and share knowledge with end-users
  • Execute end-to-end laptop provisioning and configuration
  • Manage hardware logistics and inventory tracking
  • Handle employee technology onboarding, including account creation and system setup

What you bring

  • Good communication skills - verbal and written
  • Positive customer service skills with the ability to make people feel validated
  • Willingness to support where needed
  • Curious mindset and willingness to learn new things
  • Ability to ask questions when to get a better understanding
  • Willingness to share information and teach people how issues were resolved

Nice to have

  • Knowledge or previous experience of using Apple laptops
  • Fluent in English - Dutch & additional languages are a plus

What you get

  • Create a visible impact by working at scale in a global organisation
  • Learn and grow through Learning & Development initiatives, including clear development plans and mentorship programmes
  • A culture of connection defines us
  • Receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to 'Pursue Your Passion'
  • Additional leave for key work anniversaries and important life events

About Catawiki

Catawiki is a global company that values connection and offers a hybrid work environment.

Summary by Personeel.com. The full job description and the application form are on Catawiki's website (job-boards.greenhouse.io); Apply takes you straight there.

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