CDD KYC Knowledge & Training manager
Hybride
Over de functie
Adyen is looking for a CDD KYC Knowledge & Training Manager to join their Amsterdam team. In this role, you will maintain a single source of truth for knowledge, govern SOP changes, and design training frameworks. You will also uplift QA guidelines and collaborate cross-functionally.
Wat ga je doen
- Maintain a single source of truth for knowledge
- Govern and communicate SOP changes
- Design onboarding and continuous training frameworks
- Uplift and maintain clear QA guidelines
- Design end-to-end QA frameworks
- Collaborate cross-functionally with multiple teams
Wat je meebrengt
- 5+ years in CDD/KYC compliance control oversight, governance or QA
- Ability to translate complex risk concepts into practical guidance
- Experience in knowledge management, training/L&D, or building QA and SOP frameworks
- Deep understanding of CDD frameworks and regulatory nuances
- Exceptional English communication skills
- Strong data analysis skills
Mooi meegenomen
- Automation-first mindset
- Ability to independently assess complex customer profiles
- Skill in distinguishing documentation from reasoned assessments
- Ability to evaluate completeness and reasoning of risk assessments
Wat je krijgt
- Opportunities to succeed
- Culture and support for career ownership
- Innovative and ethical solutions
- In-person collaboration
Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Adyen (job-boards.greenhouse.io); met Solliciteer ga je er direct heen.
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