Customer Success Manager - DACH

Amsterdam30+ days ago

Full-timeHybridIn English

About the job

Datasnipper is looking for a Customer Success Manager to support their DACH market. You will guide clients through onboarding and adoption, ensuring they get the most out of the platform. This hybrid role is based in Amsterdam.

What you will do

Guide customers through onboarding and adoption
Conduct training sessions and business reviews
Develop success plans and monitor metrics
Identify expansion opportunities and support sales
Collaborate with product, engineering, and sales teams
Plan in-person and virtual strategic engagements

What you bring

3+ years in customer success or similar B2B SaaS role
Professional fluency in English and German
Strong ownership and accountability
Adaptability in a fast-paced environment
Collaborative and cross-functional teamwork

Nice to have

Hands-on experience in external or internal audit

What you get

Equity (Stock Appreciation Rights)
Pension plan with 6% contribution
28 vacation days per year
Hybrid work with 3 days onsite in Amsterdam
Daily freshly prepared lunches
NS business card for commuting

About Datasnipper

Datasnipper is a company that provides data extraction and matching solutions for audit and finance professionals.

Summary by Personeel.com. The full job description and the application form are on Datasnipper's website (jobs.ashbyhq.com); Apply takes you straight there.

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