Strategic Customer Success Manager

Amsterdam6 days ago

Full-timeHybridIn English

About the job

Datasnipper is looking for a Strategic Customer Success Manager to drive value for global enterprise clients. In this role, you will develop success plans, collaborate across teams, and manage key stakeholder relationships.

What you will do

Develop and execute success plans for strategic customers
Collaborate with Sales, Marketing, and Product teams on customer success strategy
Manage relationships with key stakeholders in global accounts
Identify upsell and cross-sell opportunities
Build and grow a customer advocacy program
Create and optimize processes for the strategic accounts team

What you bring

5+ years in customer success with global enterprise clients
Proactive mindset and drive to innovate
Strong project and time management skills
Exceptional verbal and written communication skills
Affinity with software industry and B2B relationships
Full working proficiency in English

What you get

Equity (Stock Appreciation Rights)
Pension plan with 6% contribution
28 vacation days per year (full-time)
Hybrid work model with at least 3 days onsite
Daily freshly prepared lunches
NS business card for commuting

About Datasnipper

Datasnipper is a company in the software industry.

Summary by Personeel.com. The full job description and the application form are on Datasnipper's website (jobs.ashbyhq.com); Apply takes you straight there.

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