IT Support Technician L1 & L2 (m/w/d)
ContractIn English
About the job
EVERIENCE is looking for an IT Support Technician L1 & L2 to join their team in Amsterdam. In this role, you provide onsite technical support for hardware, software, and network issues in a large enterprise environment.
What you will do
- Provide onsite technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, printers, and mobile devices
- Troubleshoot Windows OS, Microsoft 365, and common enterprise applications
- Manage user accounts, permissions, and access in Active Directory
- Respond to service desk tickets and ensure timely resolution within SLAs
- Support meeting room technology and AV equipment
What you bring
- IT Support experience in a large enterprise environment with over 400 users
- At least 1 year of onsite support and customer care
- Good technical knowledge of workplace environment and end-user services
- Spoken languages: Dutch fluent and English fluent
- Attitude for providing positive customer service and interpersonal skills
- Organized, able to work independently, pragmatic, and hands-on approach
Summary by Personeel.com. The full job description and the application form are on EVERIENCE's website (jobs.smartrecruiters.com); Apply takes you straight there.
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