Order Operations Specialist
Hybrid
About the job
As an Order Operations Specialist at Lucid Motors, you will manage the end-to-end process of customer and vehicle orders. Based in Amsterdam, you will work in a hybrid environment to ensure seamless delivery readiness and data accuracy.
What you will do
- Process and maintain customer and vehicle orders from placement to delivery
- Investigate and resolve transactional issues involving orders, pricing, invoices, payments, and refunds
- Partner with teams to identify and resolve order-related blockers for delivery readiness
- Maintain accurate order, customer, vehicle, pricing, and payment data across systems
- Manage vehicle allocation, release, and inventory visibility
- Identify and implement scalable processes, documentation, and system enhancements
What you bring
- Minimum 2 years experience in order management, sales operations, supply chain, or similar operational role
- Completed vocational or higher-education qualification in business operations, supply chain, automotive operations, logistics, or related field
- Hands-on, proactive self-starter able to work independently and navigate ambiguity
- Strong sense of ownership and accountability in a fast-paced environment
- Ability to manage complex transactional workflows and investigate discrepancies
- Fluent in English
Nice to have
- Experience in fast-paced, high-growth, or evolving operational environment
- Experience in automotive order management, vehicle delivery, allocation, registration, or invoicing
- Additional European language proficiency, preferably French or German
- Working knowledge of Salesforce, SAP, Microsoft Excel, Outlook, or similar systems
What you get
- Medical, dental, and vision insurance
- Life and disability coverage
- Paid time off, holidays, and sick leave
- 401(k) retirement plan
- Eligibility for equity program and discretionary annual cash incentive
About Lucid Motors
Lucid Motors is an automotive company focused on electric vehicles.
Summary by Personeel.com. The full job description and the application form are on Lucid Motors's website (lucidmotors.com); Apply takes you straight there.
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