Partner Success Manager (German Speaking)
In English
About the job
Inforcer is seeking a German-speaking Partner Success Manager to join their team in Amsterdam. In this role, you will build and nurture long-term relationships with MSP clients, identifying opportunities for growth and ensuring smooth onboarding.
What you will do
- Build and nurture strong, long-term relationships with a portfolio of MSP clients
- Identify upsell and renewal opportunities by understanding client goals
- Collaborate with the Implementation team for smooth client onboarding
- Champion the voice of the customer internally, relaying insights to Product and Engineering
- Use data and account health indicators to proactively engage with clients and drive adoption
- Develop and guide account plans aligned with client objectives, and support adoption with workshops and training
What you bring
- Experience in Account Management, Customer Success or similar client-facing role in SaaS or cybersecurity
- Fluent in German and English, with professional communication skills
- Commercially minded with confidence in identifying growth and renewal opportunities
- Highly organised and self-driven, capable of managing multiple client relationships
- Comfortable in a fast-paced, tech-driven environment and working across teams
What you get
- Steep and continuous learning curve
- Real impact in a high-trust, autonomous environment
- Transparency and honest communication
- A+ global team environment
- Regular team socials every month
- Employee recognition programs
Summary by Personeel.com. The full job description and the application form are on Inforcer's website (inforcer.teamtailor.com); Apply takes you straight there.