Personeel.com

Technical Support Engineer

Amsterdam30+ days ago

Full-timeIn English
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Salary indication

This job does not state a salary. Engineer jobs in Amsterdam that do state one usually offer between €4,800 and €7,000 gross per month (median €5,500), converted to a full-time job. That is based on 36 jobs on Personeel.com.

An indication, not an offer from this employer: ask about the salary when you apply.

Engineer salary in Amsterdam

About the job

Ireckon BV is looking for a Technical Support Engineer to join their team in Amsterdam. In this role, you will be the first point of contact for customer inquiries about the Azure Cloud platform and integrated systems. You will provide technical assistance, troubleshoot issues, and help maintain cloud infrastructure.

What you will do

  • First point of contact for customer inquiries about Azure Cloud platform and integrated systems
  • Provide technical assistance via ticketing systems, email, and chat
  • Troubleshoot system performance, connectivity, and integration issues
  • Escalate complex issues to Support Analysts or Engineering with documentation
  • Monitor and maintain cloud infrastructure, application software, and system tools
  • Use Azure Monitor, Log Analytics, and Application Insights to detect anomalies

What you bring

  • 2–5 years in technical support or IT operations, preferably in SaaS or cloud environment
  • Experience in startup/scale-up environment or startup mindset
  • Proficient in managing and monitoring Microsoft Azure environments
  • Strong SQL knowledge and experience with relational databases
  • Familiarity with Azure Monitor, Log Analytics, and Application Insights
  • Expert in creating documentation and simplifying technical processes

Nice to have

  • Experience in hospitality tech or customer-facing software support
  • Basic scripting or coding knowledge (e.g., PowerShell, Python)

Summary by Personeel.com. The full job description and the application form are on Ireckon BV's website (ireckonu.jobs.personio.com); Apply takes you straight there.

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