GE
Get EClient Relationship Manager
Full-timeHybrid
About the job
Get E is looking for a Client Relationship Manager to guide clients from day one and build lasting partnerships. You'll take full ownership of client satisfaction, proactively resolving issues and identifying opportunities.
What you will do
- Guide clients from day one
- Understand each client's business to set them up effectively
- Identify and resolve friction before clients notice
- Conduct regular check-ins to assess client satisfaction
- Handle complaints and disputes with full ownership
- Proactively inform clients about issues and opportunities
What you bring
- 5+ years in client services, customer success, or account management
- Builds real relationships with clients
- Curious about clients' businesses
- Strong written and verbal communication
- Commercially minded
- Based in the Netherlands
Nice to have
- Experience in travel, mobility, or service industry
- Dutch or other European languages
- Experience in aviation, travel, or mobility industry
- Experience with MBRs or QBRs
What you get
- 2.5% pension contribution
- 25 vacation days plus 8% holiday allowance
- Twice yearly free transfers and employee hotel discounts
- NS Business Card or travel expense coverage
- Bike lease option for private use
- Work from home up to 2 days per week
About Get E
Get E is a company based in Hoofddorp.
Summary by Personeel.com. The full job description and the application form are on Get E's website (get-e.jobs.personio.de); Apply takes you straight there.