Senior Modern Workplace Engineer
Full-timeHybridIn English
About the job
Aceve is looking for a Senior Modern Workplace Engineer to join their team in Rotterdam. In this hybrid role, you will ensure the smooth operation of IT systems and services across the organization.
What you will do
- Provide first and second line support for laptops, mobile devices, Microsoft 365, collaboration tools, printers, network access and conference room equipment
- Manage incidents and service requests through ITSM system
- Support onboarding, changes and offboarding including account creation and device preparation
- Administer Microsoft 365, Teams, SharePoint, OneDrive, Entra ID and Intune
- Deploy and maintain endpoints via standardised builds and zero-touch deployment
- Support security and compliance requirements including access control and conditional access
What you bring
- Experience in IT support, service desk or workplace engineering in an international or multi-entity organisation
- Strong working knowledge of Windows, Microsoft 365 and Intune
- Understanding of identity and access management with Entra ID and joiner-mover-leaver processes
- Familiarity with ITSM processes and basic ITIL awareness
- Ability to diagnose issues methodically and communicate clearly with technical and non-technical users
- Fluent English
Nice to have
- Experience with cloud desktop solutions like Windows 365 or AVD
- MDM specialisation
- Multi-site zero-touch deployment experience
- RMM tooling experience
- Atlassian administration experience
- Scripting or automation experience
Summary by Personeel.com. The full job description and the application form are on Aceve's website (jobs.ashbyhq.com); Apply takes you straight there.