Floor Manager 38h

Utrecht3 dagen geleden

38 uurEngelstalig

Over de functie

Join H&M Group in Utrecht as a Floor Manager, where you will lead a team to deliver exceptional customer service and drive sales performance. This role combines operational oversight with talent development in a fast-paced fashion retail environment.

Wat ga je doen

Deliver high-level customer service with styling advice and product knowledge
Analyze sales data and collaborate with store manager to maximize performance
Lead and motivate sales advisors to meet service and presentation standards
Support recruitment, onboarding, and training of new team members
Identify and nurture future talent, contribute to development plans
Oversee daily store operations and ensure brand standards

Wat je meebrengt

Good knowledge of store operations from previous retail experience, preferably in fashion
Customer-focused and leads by example in prioritizing customer needs
Genuine interest in products and enthusiasm for sharing with customers
Open to feedback and seeks personal and professional development
Clear, confident, and empathetic communication with customers and team
Adaptable to changing priorities and comfortable with varied hours including evenings, weekends, holidays

Mooi meegenomen

Proven ability to organize and motivate teams in fast-paced environments
Understanding of key retail KPIs and how to use them to drive performance

Wat je krijgt

20% staff discount across all H&M Group brands in-store and online
H&M Incentive Program (HIP)
25 days of annual leave
Employee Assistance Program
Corporate Benefits
Company pension scheme and travel allowance

Over H&M Group

H&M Group is a global fashion retailer committed to sustainability and innovation in the industry.

Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van H&M Group (jobs.smartrecruiters.com); met Solliciteer ga je er direct heen.

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