Customer Engagement & Industry Advocacy – Europe
HybridIn English
About the job
Adyen is looking for a Customer Engagement & Industry Advocacy Lead for Europe to drive executive engagement and merchant community building. Based in Amsterdam, this hybrid role focuses on designing advisory boards and representing Adyen in industry forums.
What you will do
- Design and manage Customer Advisory Boards for strategic merchants in Europe
- Build and scale merchant communities and executive engagement programs
- Integrate merchant perspectives into product decisions and commercial strategies
- Represent Adyen in industry boards and working groups
- Lead executive conference speaking and publish thought leadership content
- Partner with Marketing, PR, and Communications to amplify brand
What you bring
- 5+ years of experience in payments, acquiring, or merchant fintech
- Knowledge of European payment trends and regulatory frameworks like PSD3
- Proven track record as a keynote speaker or panelist at industry events
- Experience building Customer Advisory Boards and executive engagement programs
- Ability to shape product strategy through customer insights
- Experience influencing external stakeholders in industry forums
About Adyen
Adyen is a global payments technology company that provides end-to-end payment solutions for businesses.
Summary by Personeel.com. The full job description and the application form are on Adyen's website (job-boards.greenhouse.io); Apply takes you straight there.
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