Customer Success Internship
In English
About the job
Commify is looking for a Customer Success Intern to join their team in Amsterdam. You will handle customer support from first to third line and help onboard new customers. This internship offers a chance to work closely with Sales and Marketing to optimize service.
What you will do
- Handle customer support from 1st to 3rd line
- Onboard new customers and manage whitelistings
- Map issues and suggest new platform features
- Collaborate with Sales and Marketing to optimize service
- Engage with customers via calls, chat, and email
- Analyze SEO opportunities and write content
What you bring
- Enrolled at a Dutch learning institution with EU work authorization
- Good English skills
- Proactive and able to work independently in a fast-paced environment
- Solution-oriented with high service level
- Interest in client-facing and technical aspects of customer experience
- Creative writer with attention to detail
Nice to have
- Additional languages like French or Dutch
What you get
- Competitive internship compensation
- Free daily lunch
- Access to mental health platforms like OpenUp or Calm
- MacBook provided
- Friendly work atmosphere with pre-weekend drinks
About Commify
Commify is a company focused on customer success and communication solutions.
Summary by Personeel.com. The full job description and the application form are on Commify's website (apply.workable.com); Apply takes you straight there.