EMEA Customer Success Manager, Nordic Speaker

Amsterdam7 days ago

HybridIn English

About the job

Lucid Software is looking for an EMEA Customer Success Manager to join their team in Amsterdam. In this role, you will help Nordic-speaking clients get the most out of the Lucid Suite by driving product adoption and building strong relationships.

What you will do

Understand Lucid Suite and integrate into customer workflows
Create strategies for product adoption
Build relationships with customer contacts
Partner with Professional Services for adoption
Manage account portfolio and prioritize engagement
Conduct business reviews to drive adoption

What you bring

Bachelor's degree with strong academic performance
At least 2 years in CX, Consulting, or similar customer-facing roles
Technical background or strong technical aptitude
Excellent organizational and multitasking skills
Strong communication skills, including technical presentations
Fluent in English and professionally fluent in Nordic languages

Nice to have

Other European languages
Empathy and passion for problem-solving
Outstanding task management skills
Ability to thrive in fast-paced SaaS environment
Solution-oriented mindset

Summary by Personeel.com. The full job description and the application form are on Lucid Software's website (job-boards.greenhouse.io); Apply takes you straight there.

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