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Adyen

Head of Customer Insights, Europe

Amsterdam7 days ago

In English
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About the job

Adyen is looking for a Head of Customer Insights, Europe to lead thought leadership and executive engagement strategies in Amsterdam. This role focuses on shaping the company's voice in the European payments landscape through content, events, and customer advisory initiatives.

What you will do

  • Develop and publish thought leadership content
  • Lead executive conference speaking strategy
  • Partner with Marketing, PR, and Communications for brand amplification
  • Drive event strategy and prioritization in Europe
  • Represent Adyen in industry boards and forums
  • Design and steward Customer Advisory Board for strategic merchants

What you bring

  • 5+ years of domain experience in payments, acquiring, or merchant fintech
  • Ability to debate European payment trends and regulatory frameworks
  • Proven track record as keynote speaker or panelist
  • Demonstrated ability to shape product strategy through customer insights
  • Experience building and scaling Customer Advisory Boards
  • Experience representing a company in industry forums

About Adyen

Adyen is a global payments technology company that provides end-to-end payment solutions for businesses.

Summary by Personeel.com. The full job description and the application form are on Adyen's website (job-boards.greenhouse.io); Apply takes you straight there.

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