Servicedesk Employee
€2,607 – €4,164 per maand40 hoursIn English
About the job
Join the servicedesk team at Arvato in Gennep, where you act as the first point of contact for all IT questions and incidents. You handle requests, provide on-site and remote support, and set up hardware and software for end users.
What you will do
- Act as first point of contact for IT questions and incidents
- Register and handle requests, resolve about 70% of regular IT inquiries
- Provide on-site support by visiting departments
- Set up and install end-user hardware and software
- Perform minor standard changes and service requests
- Provide remote support and assist with Microsoft network support
What you bring
- Completed MBO-level education in IT
- Knowledge of Windows and Microsoft Office suite
- Familiarity with Microsoft Active Directory
- Experience with remote support and Microsoft network support
- Service-oriented attitude and good communication skills
- English required, Dutch an advantage
Nice to have
- Microsoft certifications
- Knowledge of TOPdesk
What you get
- Time-for-time arrangement
- 25 vacation days
- Company laptop and phone
- Travel allowance
- Pension plan
Summary by Personeel.com. The full job description and the application form are on Bertelsmann-Jobs's website (jobs.smartrecruiters.com); Apply takes you straight there.
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