Copy of Senior User Researcher, Consumer (m/f/d)

HeerenveenToday

HybridIn English

About the job

Riverty is looking for a Senior User Researcher, Consumer to join their team in Heerenveen. In this hybrid role, you will lead research efforts to uncover customer needs and drive product decisions. You will work closely with cross-functional teams to champion a human-centered, evidence-based culture.

What you will do

Plan and conduct qualitative and quantitative research
Identify customer needs, behaviors, motivations, and pain points
Synthesize research findings into insights and recommendations
Collaborate with product, design, engineering, and data teams
Combine qualitative research with analytics and business metrics
Champion human-centered, evidence-based culture

What you bring

Extensive experience in qualitative and quantitative user research
Strong understanding of mixed-method research approaches
Ability to connect customer insights with business goals
Experience collaborating with analytics or data science teams
Excellent synthesis and storytelling skills
Familiarity with agile product development

Nice to have

Experience building research capability across teams
Experience establishing research operations or repositories
Experience shaping product strategy through customer research
Experience with financial services or fintech products
Familiarity with accessibility standards like WCAG
Experience with B2C or B2B2C products

What you get

Unlimited contract
Fulltime position
Hybrid working mode

Summary by Personeel.com. The full job description and the application form are on Bertelsmann-Jobs's website (jobs.smartrecruiters.com); Apply takes you straight there.

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