Copy of Senior User Researcher, Consumer (m/f/d)

Over de functie

Riverty is looking for a Senior User Researcher, Consumer to join their team in Heerenveen. In this hybrid role, you will lead research efforts to uncover customer needs and drive product decisions. You will work closely with cross-functional teams to champion a human-centered, evidence-based culture.

Wat ga je doen

• Plan and conduct qualitative and quantitative research
• Identify customer needs, behaviors, motivations, and pain points
• Synthesize research findings into insights and recommendations
• Collaborate with product, design, engineering, and data teams
• Combine qualitative research with analytics and business metrics
• Champion human-centered, evidence-based culture

Wat je meebrengt

• Extensive experience in qualitative and quantitative user research
• Strong understanding of mixed-method research approaches
• Ability to connect customer insights with business goals
• Experience collaborating with analytics or data science teams
• Excellent synthesis and storytelling skills
• Familiarity with agile product development

Mooi meegenomen

• Experience building research capability across teams
• Experience establishing research operations or repositories
• Experience shaping product strategy through customer research
• Experience with financial services or fintech products
• Familiarity with accessibility standards like WCAG
• Experience with B2C or B2B2C products

Wat je krijgt

• Unlimited contract
• Fulltime position
• Hybrid working mode

Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Bertelsmann-Jobs (jobs.smartrecruiters.com); met Solliciteer ga je er direct heen.

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