Account Manager

About the job

In this role at Arvato, you manage and grow customer relationships in contract logistics. You focus on improving SLA performance, KPIs, and commercial results while identifying opportunities for upselling and contract expansions.

What you will do

• Manage and grow customer relationships in contract logistics
• Analyze and improve SLA performance, KPIs, and commercial results
• Lead monthly and quarterly business reviews
• Identify commercial opportunities like upselling and contract expansions
• Manage contracts, pricing, indexations, and commercial agreements

What you bring

• Bachelor level thinking, preferably in supply chain, logistics, or business
• Experience in account management or contract management in contract logistics
• Experience with KPI management, commercial analyses, and stakeholder management
• Strong communication skills in English
• Experience with SAP or similar systems
• Proactive, analytical, and results-driven mindset

What you get

• Company laptop and mobile phone
• Additional leave purchase options
• Attractive pension scheme
• Travel allowance

Summary by Personeel.com. The full job description and the application form are on Bertelsmann-Jobs's website (jobs.smartrecruiters.com); Apply takes you straight there.

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