Customer Support Specialist

Thuiswerken9 dagen geleden

Full-timeThuiswerkenEngelstalig

Over de functie

This is a remote Customer Support Specialist role with ElevenLabs, a company at the forefront of AI and voice technology. You will be the first line of support, helping users resolve issues and shaping the customer experience in a fast-paced, high-growth environment. The position is a contracting role, offering the flexibility to work from anywhere while contributing to a product that is transforming how people interact with audio.

Wat ga je doen

Resolve customer support tickets quickly and effectively
Troubleshoot issues and provide user-friendly solutions
Contribute to documentation and help center articles
Act as liaison between customers and the company
Moderate user-generated content and voice library

Wat je meebrengt

2-3 years experience in technical customer support in SaaS or high-growth tech
Experience in remote startup with international teams
Troubleshooting APIs or browser errors
Detail-oriented and high-quality work focus
Autonomous and execution-focused
Interest in AI and technology

Mooi meegenomen

Already an ElevenLabs user

Wat je krijgt

Innovative culture
Growth paths
Annual discretionary stipend for learning and development
Annual discretionary stipend for social travel
Annual company offsite
Monthly co-working stipend

Over ElevenLabs

ElevenLabs is a leading AI voice technology company, known for its innovative text-to-speech and voice cloning solutions.

Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van ElevenLabs (jobs.ashbyhq.com); met Solliciteer ga je er direct heen.

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