Customer Care Specialist - Dutch speaking
ContractHybrideEngelstalig
Over de functie
ViCentra B.V. is looking for a Customer Care Specialist to serve as a brand ambassador for Dutch partners. You will handle calls, emails, and social media inquiries while supporting complaint reporting and user onboarding.
Wat ga je doen
- Answer calls from Dutch partners as a brand ambassador
- Respond to emails and social media inquiries
- Handle second level complaints for multiple countries
- Transfer product knowledge to partners
- Support complaint reporting for regulatory controls
- Help onboard new users with the sales team
Wat je meebrengt
- Genuine interest in helping others
- Experience in customer care role
- Ability to learn technology quickly
- Exceptional attention to detail
- Excellent written and spoken Dutch and English
- Living in the Netherlands near Utrecht
Mooi meegenomen
- Knowledge of diabetes or insulin pumps
- Experience with CRMs or Salesforce
- French or German language skills
Wat je krijgt
- Creative freedom and supportive teamwork
- Room to lead initiatives
- Direct impact on people's lives
- Work with innovators
Over ViCentra B.V.
ViCentra B.V. is a company focused on innovative healthcare solutions.
Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van ViCentra B.V. (vicentra.recruitee.com); met Solliciteer ga je er direct heen.
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