Service Technicians for Van Duijnen
Van Duijnen · Service Technician
Technology at the customer
Danny Hariyanto from Van Duijnen, which installs and maintains coffee and hospitality machines, was looking for service technicians who work independently throughout the Netherlands.
Technically trained, but also strong in communication to help and advise customers well.
A service technician goes out to the customer. He installs, maintains, and repairs equipment, troubleshoots using measuring instruments and diagrams, and explains to the customer what is going on. Because he usually works alone, he must make decisions independently and manage his day well. Technical insight and customer orientation go hand in hand here.
Showing the work on location
For service technicians, in the campaign we specify which equipment is central, what a workday looks like, how much travel is involved, and how independent the work is. This way, a technician immediately recognizes their profession.
The vacancy appeals to experienced service technicians and technicians from related fields who want to hit the road. We specify which knowledge is immediately required and what the company can teach itself.
The message contains the things that a service technician pays attention to: the work area and travel time, the van and the tools, the on-call service, and the training the company offers.
With a multichannel approach, the campaign also reaches people with a permanent job. Those who respond receive a few concrete questions about experience and availability, so that the first conversations can go directly into the content.
AdvertisementVan DuijnenThree placements in two months
In two months, recruitment for the position of service mechanic resulted in three placements. As a result, Van Duijnen has three service mechanics added.
“Our regular contact person at Starspace is very involved and easily reachable for questions, feedback, and areas for improvement. That makes the collaboration smooth and effective.”
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