Manager, Support Tooling and Infrastructure
HybrideEngelstalig
Over de functie
Adyen is looking for a Manager to lead its Support Tooling and Infrastructure team in Amsterdam. In this role, you will drive the technology strategy for Customer Support and own the Service Cloud roadmap.
Wat ga je doen
- Lead and develop a multidisciplinary team
- Optimize planning and release practices
- Define and execute Customer Support technology strategy
- Own the Service Cloud roadmap
- Partner with regional and functional stakeholders
- Guide Salesforce architecture and best practices
Wat je meebrengt
- 7+ years of Salesforce experience with strong Service Cloud expertise
- 5+ years directly leading technical teams
- Deep platform expertise in architecture, customization, automation, integrations, security, and governance
- Proven track record of coaching and developing technical engineers
- Strong understanding of SDLC, Agile delivery, enterprise system integrations, and AI/automation
- Excellent stakeholder management skills
Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Adyen (job-boards.greenhouse.io); met Solliciteer ga je er direct heen.
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