Customer Experience and Marketing Performance, Senior Analyst

Amsterdam2 days ago

HybridIn English

Salary indication

This job does not state a salary. Marketing jobs in Noord-Holland that do state one usually offer between €4,000 and €4,200 gross per month (median €4,000), converted to a full-time job. That is based on 5 jobs on Personeel.com.

An indication, not an offer from this employer: ask about the salary when you apply.

Marketing salary in Noord-Holland

About the job

AniCura Group is looking for a Senior Analyst to join their team in Amsterdam. In this role, you will drive marketing performance and customer experience through data analysis and reporting. You will work with senior stakeholders and international teams to shape how insights are used across the organization.

What you will do

Provide analysis, reporting and forecasting for marketing decisions
Build and maintain dashboards for senior stakeholders
Design and support incrementality testing across marketing channels
Analyze customer retention, repeat bookings and lifetime value
Support development of end-to-end pet owner journey
Partner with data teams to access and maintain datasets

What you bring

Bachelor's degree in Business, Marketing, Statistics, Data Analytics or related field
3-5 years experience in data analytics, performance measurement or marketing analytics
Experience in multi-market or international environment
Advanced experience with SQL, Excel and data visualization tools like Power BI or Tableau
Experience with marketing and web analytics tools, ideally Funnel.io
Strong knowledge of statistical analysis, forecasting, customer modeling and segmentation

Nice to have

Experience in service-driven industry such as healthcare or veterinary
Experience with A/B testing, incrementality testing and marketing attribution
Knowledge of customer experience measurement frameworks like NPS, CSAT and CES
Experience with Voice of Customer platforms like Qualtrics or Medallia

What you get

12 month fixed term contract
Hybrid working model
Opportunity to impact customer understanding and marketing effectiveness
Work across markets and functions with regional and global teams
Help shape data and insight use across the organization
Contribute to better experiences for pet owners

About AniCura Group

AniCura Group is an organization focused on improving experiences for pet owners.

Summary by Personeel.com. The full job description and the application form are on AniCura Group's website (anicuraglobal.teamtailor.com); Apply takes you straight there.

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